Communication and human resources management (2014/2015)

Course code
4S001047
Name of lecturer
Serena Cubico
Coordinator
Serena Cubico
Number of ECTS credits allocated
3
Academic sector
SECS-P/10 - ORGANIZATION AND HUMAN RESOURCE MANAGEMENT
Language of instruction
Italian
Period
Semestrino IIA, Semestrino IIB

Lesson timetable

Learning outcomes

The course provides knowledge on work organization and human resources management.

Syllabus

Organization Theories; Work Organization Theories and Models; Classic Organizational Models; Scientific Management and Classic Job Analysis; Human Relations; Human Resources; Socio-Technical Systems; Ergonomics; Non Rational Decision Making; Organizational Behavior. Conflict; Groups in Organizations; Decision Making, Human Resources Management, Knowledge Management.



Books:
- Favretto, G. (2010). Organizzazione del lavoro per lo sviluppo delle risorse umane. Verona: QuiEdit (capp. 1, 4, 7, 8, 9, 10, 11, 12, 13).
- Cubico, S. (2014). Ambienti di lavoro, comunicazione e devianze organizzative. Roma: Aracne Editrice

Assessment methods and criteria

Written examination (choice of taking reserved tests for students who attend); Oral examination for Erasmus students.