Psychology of Work (i) (2020/2021)

Course code
Name of lecturer
Andrea Ceschi
Andrea Ceschi
Number of ECTS credits allocated
Academic sector
Language of instruction

Lesson timetable

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Learning outcomes

This course aims to introduce the framework of industrial and organizational (I/O) psychology as a field of study and of intervention. In particular, it focuses on the relationships between interpersonal interactions (individual differences and not), job characteristics and organizational variables. At the end of the course, the student should be able to recognize constructs such as Work Engagement and Burnout, apply organizational models such as Job Demands-Resources and Demand-Control, and evaluate behaviors such as Job crafting and Counterproductive Work Behavior. Regarding the application of the subject of study, the student should be able to understand and solve interactive cases based on empirical evidence in the field of occupational psychology.


The programme of the course will include the following:

1) Theoretical introduction to Organisational Psychology
. Psychology and Organisational Psychology
. Taylorism and Fordism
. Hawthorne Studies
. Herzberg: job design and job enrichment

2) Human Resources and Organisational functions
. Organisational Development
. Selection and assessment
. Training and Orientation
. Organizational policies and Diversity Management
. Position assessment
. Performance assessment
. Potential assessment

3) Decisions in organisations
. The role of cognitivism in organisational functions
. Heuristics and bias applied to organisational environment
. Managerial decisions and risky decisions

4) The role of individual differences
. Socio-anagraphic variables: age, gender and work experience
. Questionnaires and tests
. Constructs' measurement
. Personality traits
. Inclination to risk

5) Main constructs of organisational psychology:
. Effort and Rewards
. Job Resources and Job Demands
. Exhaustion, Cinism, work disengagement
. Work Engagement
. Job Performance

6) Reference organisational models
. Demand Control model
. Effort-Reward Imbalance model
. Job Demands-Resources model

7) Organisational behaviour
. Definition of behaviour
. The Theory of planned behaviour
. Counterproductive behaviour
. Prosocial behaviour

8) Job Crafting and training technique
. Job Crafting training methods
. Resources-based training methods
. Coaching and mentoring

Reference books
Author Title Publisher Year ISBN Note
Robert Kreitner, Angelo Kinicki Comportamento organizzativo (Edizione 2) Apogeo 2013 9788850331468
Piergiorgio Argenteo e Claudio G. Cortese Psicologia delle organizzazioni Raffaello Cortina Editore 2018 978-88-3285-017-8
Fraccaroli F. & Balducci C. Stress e rischi psicosociali nelle organizzazioni, (Edizione 1) il Mulino, Bologna 2014 978-88-15-15071-4

Assessment methods and criteria

The assessment of learning outcomes involves an oral test and the production of an exam paper to be sent to the teacher before the exam. Exam and didactic methods adopted are different for attendant and non-attendant students, due to the high level of innovation of the literature taken as a reference, which requires a continuous verification of the contents of the course.
For attendant students, the didactic method used will be frontal lessons to deliver basic notions; key-categories and fundamental practical instruments. In addition to this, students will be asked to perform reading of scientific papers, and writing of digital works related to this discipline.
Besides, also thanks to the e-learning platform of the University, we will propose refreshment readings and media related to the topics of the course.
During the first lesson, attendant students will receive the complete calendar of the didactic activity provided with the dates and topics of the lessons. Timetable, room and any possible suspension for the Professor's academic reasons will be provided as well.
For non-attendant students, the didactic method will be the support provided for by the Professor during his receiving hours.
Both modalities require the development of an exam paper to be forwarded to the Professor before the oral test and evaluated as an integral part of the exam. Information on the exam paper (different for attending and non-attending) are published and updated in the notice section of the course.
Moreover, throughout the academic year the Professor will be available to receive individual students, according to the times published on the website, which are constantly updated.

The content of textbooks, lessons and exercises fits the programme. Further didactic material is available on the e-learning platform.